Process Intel: Redefining Visibility in Manufacturing

Dauod Thompson, Managing Director, Process IntelDauod Thompson, Managing Director
Modern manufacturing is set to embark on Industry 4.0, or more accurately, the advent of cyber-physical systems connected in real time across the entire manufacturing value chain is set to improve visibility throughout. Visibility has always been one of the key foundations of both Industry 3.0 and 4.0 and quite specifically a major differentiator for the manufacturing arena. The adage “you can’t improve what you can’t measure” is certainly true; however, it omits one important fact: you can’t measure what you can’t see. Today, manufacturers have to endure endless challenges from data mismanagement to the complexity of the supply chain, ever-changing regulations, and disruptive innovations. However, achieving complete visibility into their operations had always been a difficult endeavor for them for generations. Recently, the visibility concern has also impacted the dynamics of manufacturing units to efficiently keep a track on the warranty cost and warranty liability. A complication that could easily incur huge loses for businesses, adding up to the pile of other factors contributing to inefficiency. This is where Process Intel steps in to mitigate these challenges of the manufacturing world. As a renowned QMS and auditing solutions provider, Process Intel marks its eminence through a robust range of digital transformation quality verification solutions, inspection software, and process auditing solutions.

Dauod Thompson, Managing Director, Process Intel says, “Delivering the exclusivity of zero defects in manufacturing with real-time data visibility; our solutions enable manufacturers to develop a strong and resilient quality management strategy and produce high-quality products while eliminating customer complaints and increasing lucrative benefits for them.”

Our solutions enable manufacturers to develop a strong and resilient quality management strategy and produce high-quality products. We take your operations to the next level with Process Intel


Process Intel enables its clients to gain full visibility into the manufacturing data in a real-time dashboard on any device and feed data from the factory floor into their MES system.

Process Intel’s software specializes in defect and issue mapping across the manufacturing value chain and goes back to the point of origin or the point of the root cause of the defect. The company provides its clients with full traceability from the moment a defect is detected in real time to the location within the process it originated from so that it can be corrected and eliminated out of the process. Additionally, Process Intel also provides mobility to the quality control personnel enabling them to carry out quality inspections in the process as well as final inspection through just one click entry into the Process Intel software. The information is captured and disseminated to the key personnel who would respond to perform the root cause investigation as well as map the defect back to its point of origin within the process. The Process Intel software provides the manufacturer with full accountability from the production team members to understand who or what may be contributing to those defects. Through this process, the manufacturer develops a clear understanding of who needs to be retrained or reprimanded, and who may need to be rewarded. “To be precise, our software delivers three crucial aspects: visibility, traceability, and accountability in real-time,” adds Thompson.

In the second phase of software development, Process Intel provides AuditsIQ, a software developed to help the manufacturers to digitize their audits and get off of paper-based audits. The system allows the management to input customization questions, specific to operations and the areas that they want to improve to get ahead of regulations and compliance inspections. Complementing these tools, Process Intel has a third phase of development in manufacturing specialized in data-driven decision making powered by AI, machine learning, and industrial IoT. The manufacturing data is gathered directly from the sensors and embedded in the machines while providing complete visibility to the manufacturing management and enabling them to make informed decisions on operations. “Through these tools and a combined experience of around 125 years in manufacturing management and software development, we will continue to develop secure, flexible, and refined software solutions designed to work seamlessly and deliver significant efficiency to manufacturers of the current generation,” concludes Thompson. “Our solutions add significant value to existing QMS systems or as a primary QMS system.”